Welcome to the ARMA Member Toolkits!
New Member Toolkit
This toolkit was created to help us coordinate with the chapters during the new member process and provide resources for you to increase your new member engagement and retention rates. It includes an overview of association best practices, details about HQ’s new processes, and chapter-specific tactics and tools.
We have also included sample content, HQ communication timeline, chapter action plan, and other guidance, all of which are now available to you here at Chapter Central. For a more personalized introduction to the toolkit, make sure that you view the overview presentation.
- ARMA New Member Experience Toolkit Overview
- ARMA New Member Process Timeline
- ARMA New Member Communications – Tips and Sample Content
- PDF of Interior of Roadmap to the ARMA Membership Journey (unfolded)
- Chapter Leader New Member Action Plan
Renewal Cycle Communication Toolkit
This toolkit was created to help us coordinate with the chapters during the renewal process as well as provide helpful and usable resources for you to increase your member retention rates. It includes an overview that will first give you a look at current best practices other associations are using, move on to more details about HQ’s new processes that have recently been deployed with the new plan, and finish with chapter-specific tactics and tools.
We have also included sample content, a chapter action plan, and other guidance, all of which are now available to you here at Chapter Central. For a more personalized introduction to the toolkit, make sure that you view the overview presentation.
- ARMA Renewal Toolkit Overview
- ARMA HQ Renewal Notice Communications Tips and Sample Content
- ARMA Retention Process Timeline
- ARMA International Membership Renewal Justification Letter
- Chapter Renewal Action Plan
We are here and ready to listen to you and to help you in any way we can.
Please remember to reach out if you need assistance, want to discuss your current efforts, or if you want to share your successes!